Mango Training

Incident Module Training
Audit Module Training

MANGO INCIDENT MODULE TRAINING

Mango User Incident Training

    1. Incident workflow roles
    2. Incident module workflow
    3. Reporting an Incident
      • Webapp
      • App
    4. Investigating an incident
    5. Closing an Incident
    6. Re-opening an incident
    7. Basic Charting

Mango Administrator Incident Training

    1. Incident workflow roles
    2. Incident module workflow / stages
    3. Incident module set-up
      • Fields
      • Stages
      • Notifications
    4. Access Restrictions
    5. Changing Coordinators / Investigator
    6. Charts
    7. Register and Reports

MANGO AUDIT MODULE TRAINING

Mango User Audit Training

    1. Audit workflow roles
    2. Assigning an Audit
      • Webapp
      • App
    3. Conducting an Audit
    4. Signing off an Audit
    5. Reviewing an Audit
    6. Closing off an Audit

Mango Administrator Audit Training

    1. Audit workflow roles
    2. Creating an audit template
    3. Adding Scoring
    4. Making template live
    5. Editing template
    6. Archiving and deleting template
    7. Audit Report Writer