Mango Training

Mango Incident Module Training

Mango User Incident Training

    1. Incident workflow roles
    2. Incident module workflow
    3. Reporting an Incident
      • Webapp
      • App
    4. Investigating an incident
    5. Closing an Incident
    6. Re-opening an incident
    7. Basic Charting

Mango Administrator Incident Training

    1. Incident workflow roles
    2. Incident module workflow / stages
    3. Incident module set-up
      • Fields
      • Stages
      • Notifications
    4. Access Restrictions
    5. Changing Coordinators / Investigator
    6. Charts
    7. Register and Reports